A new turbo could be a genuine OE unit, a quality aftermarket replacement, or a cheap copy. They may all be described as new, but they are not built to the same standard.
A genuine new OE turbo is usually a good product, but often expensive. A quality aftermarket turbo from a trusted supplier can also be a good option. The risk is with very cheap online copies, especially when the price looks too good to be true.
Poor-quality turbos can suffer from weak materials, poor balancing, incorrect actuator setup, oil leaks, noise, boost control faults and early failure.
At Turboworks, we regularly see customers who have bought the wrong turbo online, received poor advice, or had a poor rebuild done elsewhere. In some cases, the unit fits physically but is not correct for the engine, power output or actuator setup.
That is why the supplier matters. A turbocharger needs to be correctly identified, built properly and matched to the vehicle - not just bought from the cheapest listing.