Collection and Delivery

1. Delivery Terms

Turboworks Turbochargers Ltd offers delivery within the United Kingdom and internationally, subject to availability.

Free delivery applies to turbochargers supplied to UK mainland addresses unless otherwise stated.

Delivery timeframes provided are estimates only and do not form part of any contractual obligation.

Stock items are typically dispatched for next working day delivery where orders are placed before the stated cut-off time.
Non-stock or special-order items are subject to lead times, which will be confirmed separately.
Certain geographical locations may require extended delivery periods.

Turboworks Turbochargers Ltd shall not be liable for delays caused by third-party carriers or events outside of our control, including but not limited to adverse weather, industrial action, transport disruption, or force majeure events.

2. Transfer of Risk and Delivery Condition

Risk in the goods passes to the customer upon delivery.

The customer is responsible for inspecting the goods immediately upon delivery.

Where packaging is visibly damaged, delivery must be refused and reported to Turboworks Turbochargers Ltd without delay.

Acceptance of delivery, including signing for the goods, shall be deemed confirmation that the goods were received in satisfactory condition and free from transit damage.

3. Collection of Turbochargers

Where collection is arranged by Turboworks Turbochargers Ltd, the customer must ensure that the turbocharger is:

Securely packaged in a suitable, rigid cardboard box
Adequately protected using appropriate packaging materials (e.g. bubble wrap or equivalent)
Complete, including actuator where applicable, unless otherwise agreed in writing

The customer is solely responsible for ensuring that the unit is correctly packaged for transport.

Turboworks Turbochargers Ltd shall not be liable for any damage incurred in transit as a result of insufficient, inadequate, or improper packaging.

4. Preparation of Units for Collection

Prior to collection, the customer must ensure that:

All non-essential components are removed, including but not limited to oil feed pipes, oil return pipes, sensors, wiring, brackets, and ancillary fittings
The turbocharger is free from loose components and external contamination where reasonably practicable

Turboworks Turbochargers Ltd accepts no responsibility for any additional parts or components sent with the unit.

Where such items are received, Turboworks reserves the right to dispose of them or apply additional charges for handling or removal.

5. Repair Collection Service

Free collection and return delivery applies only where a turbocharger is accepted for inspection and repair.

Where a unit is determined to be beyond economical repair, a replacement turbocharger may be offered.

If the customer declines the replacement, return of the original unit shall be subject to delivery charges payable by the customer.

6. Return Transit Responsibility

Customers returning turbochargers to Turboworks Turbochargers Ltd are responsible for:

Ensuring adequate packaging
Selecting appropriate courier services where applicable
Retaining proof of shipment and tracking details

Turboworks Turbochargers Ltd shall not be responsible for items lost, damaged, or delayed in transit where the return shipment is arranged by the customer.

UK-Wide Turbocharger Collection & Delivery Services

Based in the Eastbourne area, Turboworks supplies brand new and remanufactured turbochargers to private customers, independent garages, mechanics and automotive businesses across the UK. We also arrange collection of turbochargers for inspection and repair, subject to agreed service terms and courier availability.

Ordering a replacement turbocharger and sending your existing unit for turbocharger repair and fault diagnosis are separate services. For an existing unit, find out more about turbocharger reconditioning or use our turbocharger collection request form to enquire about collection.

Turbocharger Delivery, Dispatch Times & UK Coverage

3:00 pm dispatch cut-off: In-stock turbochargers ordered before 3:00 pm Monday to Friday are normally dispatched on the same working day for estimated next-working-day delivery to eligible standard UK mainland addresses. Orders placed after 3:00 pm, at weekends or on bank holidays are normally dispatched on the next working day. This is not a guaranteed 24-hour delivery service. Product availability, bank holidays, courier restrictions and destination postcodes can affect timings.

Delivery area	Charge	Estimated delivery
Eligible standard UK mainland addresses	Free for qualifying turbochargers unless otherwise stated	Normally next working day after dispatch for qualifying in-stock items
Scottish Highlands and remote mainland postcodes	Confirm by postcode	May take longer
Northern Ireland and UK islands, including Isle of Wight	Confirm by postcode	Depends on route and courier
Channel Islands and Isle of Man	Check before ordering	Separate terms may apply
International destinations	Individual quotation	Varies by destination

Times are estimates, not delivery guarantees. Please contact Turboworks before ordering if timing is critical, your address is remote or you require offshore delivery.

How to Arrange Turbocharger Collection for Repair

Request collection. Complete the Turbocharger Collection Request form or request a repair quotation and provide details of the unit and collection address.
Confirm the arrangements. Turboworks will advise on the next steps, availability and applicable collection terms. You can also review our turbocharger repair pricing information.
Package the turbocharger. Remove non-essential components and protect the unit in a strong rigid cardboard box, as described in sections 3 and 4 above.
Inspection and repair. Once received, the turbocharger can be assessed. Learn about turbocharger repairs and remanufacturing and reconditioning.
Return delivery. After the agreed work, return arrangements are handled according to the applicable repair collection terms.

Please note: Delivery of a purchased turbocharger is not the same as collection and return of a unit sent for repair. Section 5 above sets out when free collection and return delivery applies to an accepted repair; other circumstances may incur charges. Confirm your arrangements before sending a unit.

Delivery for Garages & Trade Customers

Independent garages and automotive businesses can explore trade turbocharger supply and garage support for replacement turbochargers and service enquiries. Where appropriate, Turboworks can discuss local trade delivery arrangements separately from nationwide courier shipping.

Before Ordering or Sending Your Turbocharger

Check the correct application and identify your turbocharger part number before ordering. If the existing turbo has failed, read about common turbocharger failure reasons. Separate services include turbo actuator repair and replacement, turbocharger fitting and replacement, and hybrid turbocharger builds and upgrades. For issues involving exhaust restriction, see our DPF cleaning service.

For help with delivery, collection, packaging or postcode coverage, contact Turboworks or call 07440 707 255 or 01323 301 999.

UK Turbocharger Collection & Delivery Areas

Browse England, Scotland, Wales, Northern Ireland, the Channel Islands and the Isle of Man below. Select an available area guide or contact Turboworks for postcode-specific collection and delivery arrangements. Areas without links are listed for reference while further guides are being prepared.

England

Bedfordshire Berkshire Bristol Buckinghamshire Cambridgeshire Cheshire City of London Cornwall Cumbria Derbyshire Devon Dorset County Durham East Riding of Yorkshire East Sussex Essex Gloucestershire Greater London Greater Manchester Hampshire Herefordshire Hertfordshire Isle of Wight Kent Lancashire Leicestershire Lincolnshire Merseyside Norfolk North Yorkshire Northamptonshire Northumberland Nottinghamshire Oxfordshire Rutland Shropshire Somerset South Yorkshire Staffordshire Suffolk Surrey Tyne and Wear Warwickshire West Midlands West Sussex West Yorkshire Wiltshire Worcestershire

Scotland

Aberdeen City Aberdeenshire Angus Argyll and Bute City of Edinburgh Clackmannanshire Dumfries and Galloway Dundee City East Ayrshire East Dunbartonshire East Lothian East Renfrewshire Falkirk Fife Glasgow City Highland Inverclyde Midlothian Moray Na h-Eileanan Siar North Ayrshire North Lanarkshire Orkney Islands Perth and Kinross Renfrewshire Scottish Borders Shetland Islands South Ayrshire South Lanarkshire Stirling West Dunbartonshire West Lothian

Wales

Blaenau Gwent Bridgend Caerphilly Cardiff Carmarthenshire Ceredigion Conwy Denbighshire Flintshire Gwynedd Isle of Anglesey Merthyr Tydfil Monmouthshire Neath Port Talbot Newport Pembrokeshire Powys Rhondda Cynon Taf Swansea Torfaen Vale of Glamorgan Wrexham

Northern Ireland

County Antrim County Armagh County Down County Fermanagh County Londonderry County Tyrone

Regional pages are being prepared. All collection and delivery services are subject to confirmation of postcode coverage, eligibility and courier arrangements.

Channel Islands (Crown Dependencies)

Jersey Guernsey Alderney Sark Herm

Isle of Man (Crown Dependency)

Isle of Man

Collection & Delivery - Frequently Asked Questions

Is delivery free across the UK?

Free delivery applies to eligible turbochargers supplied to UK mainland addresses unless otherwise stated. Remote routes, offshore destinations and certain postcodes may have different arrangements.

Do you guarantee next-day turbocharger delivery?

No. In-stock items ordered before 3:00 pm Monday to Friday are normally dispatched the same working day for estimated next-working-day delivery where available. Delivery times are not guaranteed.

Can you collect my turbocharger for repair?

Collection can be arranged for inspection and repair subject to prior agreement, postcode coverage and applicable service terms. Complete our Turbocharger Collection Request and package the turbocharger securely as described above.

Do you deliver to the Channel Islands and Isle of Man?

Please contact us to check availability, costs and estimated delivery times for Jersey, Guernsey, Isle of Man and other offshore destinations.

Can Turboworks ship turbochargers internationally?

International shipping is available subject to destination and availability. Contact us for details and an individual quotation.